Cake Design & Approval
All custom cakes created by Sweet Pair Bakery are designed according to the client’s selected theme, colors, inspiration photos, and event details. A digital or written design outline will be provided prior to production.The client is responsible for reviewing all design details, including colors, florals, textures, tiers, and décor elements.
Sweet Pair Bakery allows two complimentary revisions to the design. Additional revisions may incur a fee. Final design approval must be submitted no later than 14 days before the event.
Any changes requested after this deadline are subject to availability and may result in additional charges.
Sweet Pair Bakery will make every effort to match inspiration photos; however, all designs are considered artistic interpretations, and exact replication is not guaranteed.
Design Changes & Late Requests
All design changes must be submitted in writing to Sweet Pair Bakery.
Clients may request adjustments to colors, florals, textures, tiers, or décor elements; however, changes are subject to availability and production timelines.Sweet Pair Bakery allows two complimentary design changes prior to final approval.
Any additional changes may incur a design‑adjustment fee. Design changes requested after the 14‑day final approval deadline are considered late requests.
Late requests are not guaranteed and will only be accepted if materials, time, and staffing permit.
If accepted, late changes may result in additional charges, including rush fees or specialty‑item fees.Sweet Pair Bakery reserves the right to decline late changes that compromise quality, structural integrity, or event‑day timing.
Delivery & Setup
Sweet Pair Bakery provides professional delivery and setup services to ensure your cake arrives safely and is presented beautifully at your event.
Delivery includes transportation of the cake to the event location, careful handling, and placement on the client‑provided cake table or stand.
Setup includes final assembly (if applicable), floral placement, décor adjustments, and ensuring the cake is photo‑ready.
Clients must provide:
A sturdy, level cake table capable of supporting the full weight of the cake.
A cool, shaded location away from direct sunlight, heaters, or outdoor elements.
Access to the venue at the agreed‑upon delivery timeDelivery fees are based on distance, complexity, and setup requirements.
Any delays caused by venue access, incorrect addresses, or environmental conditions may result in additional charges.
Once the cake is delivered and setup is complete, Sweet Pair Bakery is no longer responsible for damage caused by guests, venue staff, weather, or mishandling.
Payment Schedule
A non‑refundable retainer of 50% is required at the time of booking to secure your event date. No dates are held without a retainer.
The remaining 50% balance is due 14 days before the event.
Orders placed within 14 days of the event require full payment at booking.
Payments may be made via card, invoice, or approved digital payment methods.
Failure to submit payment by the due date may result in cancellation of the order and forfeiture of the retainer.
All payments are final. Sweet Pair Bakery does not issue refunds for cancellations, changes in event plans, or dissatisfaction with design preferences once production has begun.
Cancellations & Refunds
All payments made to Sweet Pair Bakery are final and non‑refundable.
Because each cake is custom‑designed, scheduled, and prepared in advance, Sweet Pair Bakery cannot issue refunds for cancellations, changes in event plans, or dissatisfaction with design preferences once production has begun.Client CancellationsIf the client chooses to cancel their order:The retainer is non‑refundable under all circumstances.Cancellations made after the 14‑day final payment deadline will still require full payment, as materials, labor, and scheduling have already been allocated.
Sweet Pair Bakery Cancellations.
In the rare event Sweet Pair Bakery must cancel due to emergency, illness, or circumstances beyond control, the client will receive:
A full refund, or
The option to transfer payment to a future order.Event ChangesIf the event date, time, or location changes after booking, Sweet Pair Bakery will make every effort to accommodate the new details.
However, availability is not guaranteed, and additional fees may apply.
If Sweet Pair Bakery cannot accommodate the new event details, the order will be treated as a client cancellation.
Allergies & Food Safety
Sweet Pair Bakery follows strict food‑safety standards to ensure all products are prepared, stored, and delivered with care. All items are made in a kitchen that handles eggs, milk, wheat, and soy. While Sweet Pair Bakery does not use tree nuts in its recipes, cross‑contact may still occur within the facility.Clients are responsible for informing Sweet Pair Bakery of any allergies at the time of booking.
Failure to disclose allergies may result in refusal of service or inability to accommodate the request.Sweet Pair Bakery cannot guarantee an allergen‑free product.
Clients understand and agree that consumption of baked goods containing or exposed to allergens is at their own risk.All Sweet Pair Bakery products should be stored in a cool, indoor environment away from heat, sunlight, or outdoor elements.
Improper storage may compromise food safety, and Sweet Pair Bakery is not liable for issues arising after delivery or pickup.
Liability & Damages
Once the cake has been delivered, set up, or picked up by the client, Sweet Pair Bakery is no longer responsible for any damage, mishandling, or environmental exposure that occurs.Clients and venues are responsible for ensuring the cake remains in a safe, stable, and climate‑controlled environment.
Sweet Pair Bakery is not liable for damage caused by:
Improper storage or placement
Guests, children, or venue staff
Weather conditions, heat, or outdoor elements
Unstable or unsuitable cake tables, stands, or décor
Transportation handled by anyone other than Sweet Pair Bakery
If structural damage occurs due to client‑provided florals, toppers, stands, or décor, Sweet Pair Bakery is not responsible for repairs or replacements.
In the event of unforeseen circumstances such as accidents, emergencies, or natural events beyond Sweet Pair Bakery’s control, liability is limited to the amount paid for the cake order.
Outdoor Events & Weather
Sweet Pair Bakery will deliver and set up cakes for outdoor events; however, clients understand that outdoor conditions significantly increase risk to the cake’s stability, appearance, and safety.Cakes must be placed in a cool, shaded, and level location, protected from direct sunlight, wind, insects, heat, and uneven surfaces.
Sweet Pair Bakery is not responsible for damage caused by:
High temperatures or humidity
Rain, wind, or dust
Uneven or unstable outdoor tables
Insects, animals, or environmental exposure
Any weather‑related conditions outside Sweet Pair Bakery’s control
If extreme weather is forecasted, Sweet Pair Bakery may recommend an indoor setup or an adjusted delivery time.
If the client chooses to proceed with an outdoor setup against recommendations, the client assumes full responsibility for any resulting damage.Sweet Pair Bakery reserves the right to decline outdoor setup if conditions are unsafe for the cake or the delivery team.
Cake Stand, Florals & DécorThe client is responsible for providing a sturdy, level cake stand or cake table capable of supporting the full weight of the cake. Sweet Pair Bakery is not liable for damage caused by unstable, lightweight, or decorative stands that are not structurally appropriate.
Florals & Toppers
Sweet Pair Bakery offers both bakery‑provided florals and client‑provided florals.Bakery‑provided florals will be food‑safe, cleaned, and prepared for cake placement.
Client‑provided florals must be delivered at least 1 hour before setup and must be free of pesticides, dirt, and insects.
Sweet Pair Bakery is not responsible for structural issues, discoloration, or damage caused by client‑provided florals or toppers.All toppers, charms, or decorative items supplied by the client must be lightweight and food‑safe. Heavy or unstable décor may be declined if it compromises the cake’s structural integrity.
Décor Placement
Sweet Pair Bakery will place florals, toppers, and décor according to the approved design. Any last‑minute décor changes requested at the event are subject to availability and may not be guaranteed.Once setup is complete, Sweet Pair Bakery is not responsible for décor adjustments made by venue staff, planners, florists, or guests.
Pickup Terms
Clients choosing to pick up their cake agree to assume full responsibility for the cake once it leaves Sweet Pair Bakery.
Pickup is available only during designated pickup hours and must be scheduled in advance.Sweet Pair Bakery will provide basic handling instructions at the time of pickup; however, the client is responsible for transporting the cake safely.
Cakes must be placed on a flat, level surface inside an air‑conditioned vehicle — never on seats, laps, or uneven areas.
Sweet Pair Bakery is not liable for any damage that occurs after pickup, including:
Heat exposure or melting
Shifting during transportStructural damage from sudden stops or turns
Damage caused by improper handling or storage
Issues arising from long travel distances or outdoor environments
If the cake requires on‑site assembly or décor placement, delivery must be booked instead of pickup.
Pickup is not recommended for multi‑tier cakes, tall cakes, or cakes with delicate décor.
Photography & Marketing Use
Sweet Pair Bakery retains the right to photograph all cakes, desserts, and setups created for client events. These images may be used for marketing, portfolio display, social media, website content, advertising, and promotional materials.
Photographs taken by Sweet Pair Bakery will never include identifiable images of clients, guests, or private event details unless explicit permission is granted.Clients and photographers are welcome to tag or credit Sweet Pair Bakery in event photos.
If professional photos are shared with Sweet Pair Bakery, the client grants permission for Sweet Pair Bakery to use those images for marketing purposes unless otherwise stated in writing.All creative rights to Sweet Pair Bakery’s cake designs, styling, and décor remain the property of Sweet Pair Bakery.
Final Agreement & Signature Page
By signing below, the client acknowledges that they have read, understood, and agreed to all terms outlined in this Sweet Pair Bakery Cake Contract.
This agreement ensures clarity, quality, and a smooth experience for both parties.All policies regarding payments, cancellations, design approvals, delivery, pickup, liability, and food safety are binding once the contract is signed.
